Terms & Conditions

 

Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of Bistro Dragon’s services, including our website, ordering system, and promotional communications.

2. User Agreement

By using our services, you agree to these terms. If you do not agree, please do not use our services.

3. Ordering & Payments

  • Orders placed through Toast are subject to availability.
  • Prices and menu items may change without notice.
  • Payments are securely processed through Toast.

4. SMS & Email Communications

  • By signing up, you consent to receive text and email promotions.
  • To unsubscribe, reply STOP or use the Unsubscribe link.
  • We are not responsible for carrier delays or issues.

5. Limitation of Liability

Bistro Dragon is not liable for:

  • Technical issues beyond our control.
  • Losses incurred due to third-party service failures.
  • Unauthorized use of your personal information due to security breaches.

6. Modifications

We reserve the right to update these terms at any time.

7. Contact

For any inquiries regarding these terms, contact us at: eat@bistrodragon.com

 

Privacy Policy

1. Introduction

Bistro Dragon (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with us, including through our website, email, and text message communications.

2. Information We Collect

We collect personal information when you:

  • Sign up for our email and SMS marketing.
  • Make reservations or place orders through our Toast account.
  • Contact us through our website or customer support.
  • Participate in promotions or surveys.

Types of data we may collect:

  • Name, email address, and phone number.
  • Transaction history and purchase details.
  • Preferences and feedback.

3. How We Use Your Information

We use your information to:

  • Send promotional offers, updates, and exclusive deals via text messages and emails.
  • Process transactions, reservations, and orders through Toast.
  • Improve our services based on customer feedback.
  • Comply with legal obligations.

4. SMS and Email Marketing

  • By opting into our SMS or email communications, you consent to receive promotional messages from Bistro Dragon.
  • Message frequency varies. Standard messaging and data rates may apply.
  • You can opt-out at any time by replying STOP to SMS messages or clicking Unsubscribe in emails.

5. Data Security

We implement security measures to protect your information, but we cannot guarantee complete security due to the nature of internet communications.

6. Sharing Your Information

We do not sell or rent your information. However, we may share it with:

  • Third-party services (such as Toast) to process orders and transactions.
  • Legal authorities if required by law.

7. Your Rights

You have the right to:

  • Request access, correction, or deletion of your personal data.
  • Withdraw consent for marketing communications.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website.

9. Contact Us

For questions regarding this Privacy Policy, contact us at:
📧 eat@bistrodragon.com
📍 644 Meacham Road, Elk Grove Village, IL 60007
📞 847-895-6141